Help Center

Find answers to your questions and get support

Quick Search

Frequently Asked Questions

How can I buy a car from Japan?

Buying a Vehicle from Japan Made Easy with iGetauto.
If you're interested in purchasing a vehicle from Japan, You can browse and buy vehicles online through our website. For first-time buyers, iGetauto offers assistance with the purchase, shipping, and delivery processes, making it a hassle-free experience.

What are the regulations for importing a vehicle from Japan?

Importing a car from Japan involves several procedures and regulations, varying based on the destination country. Generally, it requires understanding import procedures, customs clearance, potential duties and taxes, you can find the necessary procedures and documentation for various countries here, or you can ask us directly, we will be happy to assist you.

How long does shipping take?

Shipping times vary depending on your port location, We do our best to ship your vehicle as soon as possible.
Africa: approximately 3–5 weeks to travel from Japanese port to your port
Oceania: approximately 1-2 weeks to travel from Japanese port to your port
Caribbean: approximately 3–5 weeks to travel from Japanese port to your port
Pacific Region: approximately 1 week to travel from Japanese port to your port
South America: approximately 4 weeks to travel from Japanese port to your port

Contact Support

Email Support

Get in touch with our support team via email

info@igetauto.com

Phone Support

Call us during business hours

+81-70-9171-1069

Live Chat

Get assistance from our team in real-time

Last updated: August 30, 2025